"By the way... [large charity] wind me up something rotten. 
They keep mailing with expensive mailers. 
They ask me to "upgrade" or try another way of donating.

WHY THE FUCK DON'T THEY JUST PHONE UP AND SAY THANK YOU ONCE IN A WHILE????

"THANK YOU"

It's not that hard and it would make me feel:
a) Human
b) Valued
c) More Likely to increase spend

FUCKING MACHINES, FUCKING DATABASES, FUCKING DATAPROCESSING.
I FEEL LIKE A FUCKING SLOT MACHINE AND NOT A PERSON.

End of rant.
You've got me going now.