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May 30, 2006

In praise of Jim the postman

Dear Neighbour,

You may not know me but I’ve been visiting your house every day, through rain, sleet and shine, for
the last two years.

But don’t worry, I’m just your postman.

Today, instead of just delivering your letters, I am writing to you myself...

I love those words. They’re the opening paragraphs of one of the first pieces of direct marketing that Whitewater ever did. I love them because it’s such compelling copy. And I love them because that pack launched Whitewater as a direct marketing agency.

Originally published in Professional Fundraising magazine: to read this ad in full download the pdf.

It’s all about timing…

Will 2005 go down as one of the worst years in living memory for humanitarian disasters? The Boxing Day Tsunami, the ongoing genocide in Darfur, famine in Niger; Hurricane Katrina in the US and, most recently, the earthquake in Asia.

From a fundraising perspective, if ever there was a year to test that old chestnut, donor fatigue, this was it. And if ever there was evidence that donor fatigue lives only in the minds of cynical journalists and lazy fundraisers, then, once again, this was it.

Originally published in Professional Fundraising magazine: to read this ad in full download the pdf.

Time to face the final curtain?

So this is it. We’ve reached advert number 16 out of 16.

And what an extraordinary response we’ve had! Thanks to the many of you who told us how much you’ve enjoyed them. Particular thanks to the reader who expressed their love of these ads in their response to the Professional Fundraising Readers’ Survey. That was a real boost for us.

Originally published in Professional Fundraising magazine: to read this ad in full download the pdf.

It doesn’t get better than this...

It’s a story about a woman called Rebiya Kadeer, a mother who spoke out about the needs of people in her local province of Xinjiang, China. The Chinese Government gave her eight years in prison for her trouble.

We produced a direct mail pack and insert which gave prospective members the opportunity to send postcards to her prison guards. We decided that the best way to demonstrate what Amnesty is all about was to engage people in a real campaign, for a real, specific person.

Originally published in Professional Fundraising magazine: to read this ad in full download the pdf.

Very dull advert

Pensions and Wills. Two of the dullest words you could ever use to kick off an ad. In fact, we’ve probably lost half of you already.

But for those of you still with us, your patience may be rewarded. Call this idea a gift from the team at Whitewater Towers. If you can make it better and then make a fortune out of it, that would be excellent.

Originally published in Professional Fundraising magazine: to read this ad in full download the pdf.

Here's one for legacy fundraisers...

Our sector is awash with doom and gloom about the threat to our legacy income. If it’s not stories of the elderly forced to spend their savings on care homes, it’s news of the baby boomers blowing their fortunes on cruises and face lifts.

And any legacy fundraiser who has seen the Norwich Union’s TV ad on ‘equity release’ is bound to have lost a few nights sleep – it’s a shocker.

Originally published in Professional Fundraising magazine: to read this ad in full download the pdf.

Lets see what the fiffigafolket say

It’s the perennial Big Question:

‘What’s the next Big Thing?’

With face-to-face fading, new media old news, and in-memoriam now receiving the tributes it deserves – where should we look to find the next Big Thing?

Originally published in Professional Fundraising magazine: to read this ad in full download the pdf.

Rules of engagement

You get the best lists you can, come up with a beautiful fundraising proposition and the creative execution is fantastic.

Then it bombs.

Originally published in Professional Fundraising magazine: to read this ad in full download the pdf.

URGENT – Fundraisers must read this ad!

If we had to name one thing that charity direct marketing (DM) – of the donor acquisition variety – needs in today’s overcrowded market, it is urgency. Time and again it is the stuff that has urgency which really works.

Originally published in Professional Fundraising magazine: to read this ad in full download the pdf.

May 24, 2006

Look out! The Christians are coming

There’s only one charity event that I give to every year. The reason I give is both simple and astonishingly complex.

The event is Christian Aid Week. Which was last week, at the time of writing.

Originally published in Professional Fundraising magazine: to read this ad in full download the pdf.

We've got no money, so we've got to think

“We’ve got no money, so we’ve got to think,” said Ernest Rutherford, then Director of the Cavendish Laboratory at Cambridge University, when in the 1920s the UK’s industrial research community faced the prospect of swingeing budget cuts.

It’s the same for us fundraisers when faced with the Royal Mail’s decision to impose Pricing in Proportion (size-based pricing). Charities just won’t be able to justify spending the extra money – 14p per pack more, for each fundraising appeal bigger than 240mm x 165mm x 5mm.

Originally published in Professional Fundraising magazine: to read this ad in full download the pdf.

I was so sorry to hear of your loss…

Talking to the bereaved. Most of us are absolutely terrified of it. What if we can’t find any appropriate words, or say the wrong thing? Don’t they just want to be left alone anyway? Surely someone else will offer them comfort?

Originally published in Professional Fundraising magazine: to read this ad in full download the pdf.

What are they talking about?

My favourite definition of ‘a brand’ comes from online permission marketing pioneer Seth Godin, who once said: “Your brand is what people say about you when you’re not in the room.”

With this in mind, have you ever wondered what individual supporters might say about your charity to their friends? Or perhaps they don’t think to talk about you at all?

Originally published in Professional Fundraising magazine: to read this ad in full download the pdf.

Where next for the goat?

Tsunami aside, how often do fundraising success stories make front page news? That’s exactly what happened last Christmas when The Guardian ran a story proclaiming iPods and Goats as being the ‘must-have’ gifts for Christmas.

Originally published in Professional Fundraising magazine: to read this ad in full download the pdf.

Our greatest asset

One of our goals here at Whitewater is to be outstanding in absolutely everything we do. And if there’s one thing that we’ve learnt over the years, it’s that we haven’t got a hope in hell of achieving that goal unless we can recruit and retain outstanding staff. As the old cliché goes, we’re only as good as our people.

Originally published in Professional Fundraising magazine: to read this ad in full download the pdf.

Birthday cake, anyone?

Perhaps only parents will really understand what we've been through: the sleepless nights, the worry, that first smile, and then, like a miracle you thought would never come, those first words.

A real little personality is shining through. Our hopes for her future have never been stronger.

In only 24 months, Our Lasting Tribute has had the privilege of working with over 50 charities across the UK, USA and Canada. We thank the visionary fundraisers in those charities who believed in our baby and our parental hype.

Originally published in Professional Fundraising magazine: to read this ad in full download the pdf.

Where do you go for your inspiration?

Where do you go to get a clear perspective? To get great new ideas? What's the next big thing that's going to drive forward your fundraising?

These are incredibly important questions. And here are three things I've learnt over the years:

Originally published in Professional Fundraising magazine: to read this ad in full download the pdf.

May 02, 2006

RSPCA calls on supporters to play their part in the history of Animal Welfare

The RSPCA is mailing over 400,000 of its most active donors in a campaign to help ensure that the new Animal Welfare Bill currently passing through Parliament is enacted in the coming year.

Building on research into how supporters perceive the charity, the campaign comprises two different creative treatments: one for older cash donors and the other for younger regular givers. The former builds on the older donors’ interest in the charity’s heritage, while the latter comprises a more contemporary campaigning presentation.

Both ask the recipient to support the RSPCA’s Animal Welfare Bill campaign by signing a campaign pledge and giving a cash donation. Additional campaign pledge forms are included in the regular giver pack to enable donors to generate extra support from friends who are fellow animal lovers.

These mailings are the last in a two year series of RSPCA fundraising campaigns focused on generating support for the Animal Welfare Bill. These have including supporter mailings, cold mail, door drops and inserts, all of which have been developed by Whitewater, the agency responsible for all of the RSPCA’s direct marketing activity.

“The Animal Welfare Bill will be the most significant piece of animal welfare legislation for almost a century and that’s clearly something of very real interest to our supporters,” says Brendon Elliott, Donor Development Manager at the RSPCA. “Through this campaign - and all those that have preceded it - we’ve been aiming to give animal lovers a real part to play in helping ensure that the Bill is passed as soon as possible and provides greater protection for pets. This is hopefully the final push to help ensure that nothing delays it coming into effect.”

The Animal Welfare Bill will replace the Protection of Animals Act that came into force almost 100 years ago and now fails to reflect modern-day animal welfare needs. A key aspect of the Bill is a new welfare offence which, for the first time, will protect thousands of animals from enduring serious ongoing neglect by legally obliging owners to care for their pets properly. Under current law, pet owners can only be prosecuted for cruelty once suffering has occurred, by which time it is often too late to save the animal from death or lasting injury.

As the UK’s largest animal welfare charity, the RSPCA has played a lead role in the development and progression of the Animal Welfare Bill since it was first considered some five years ago. On April 18 the Bill successfully completed its Second Reading in the House of Lords and the charity is campaigning for it to come into effect by the end of the year.